Note that you can always return to the graphical login screen by pressing Ctrl+ Alt+ F1, or by typing sudo systemctl restart gdm. This is a difficult issue to troubleshoot, and you might want to consider backing up your files from a live disk and Reinstalling Ubuntu or contacting Support for more assistance.Īfter logging in, you'll be presented with a prompt showing your username, hostname, and a tilde (~) representing your home directory. If your username and password are both correct, then something else is blocking the login. The easiest way to confirm your username is by booting into recovery mode, entering a chroot, and running ls in the /home directory, as outlined in the Password Reset article.
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